==== How to access LISA ==== * You need to be a part of the​ Administration group (//[[https://docs.lime-crm.com/installation/customer-preparations#user-groups|Lime CRM Admins]]//)​ * Internet Explorer​ (Silverlight needs to be installed​) * To start LISA, simply open your web browser (note that Internet Explorer is required!) and go to **%%http://:5472/lisa%%** should be replaced with the name of the server where the LIME Server is installed, for example: **%%http://server01:5472/lisa%%** To create a shortcut at your desktop, you can right-click anywhere inside LISA and choose “Install Lime CRM Server Administration to this computer”. The shortcut will point to LISA at the server address you are currently visiting. ==== Cloud LISA ==== LISA in the Lime Technologies Cloud is known as Maggie. Maggie can be reached by going to **%%https:///admin/%%**