====== Client requirements ======= ===== Web client ===== Running the Lime CRM Web Client requires //the latest version// of any of the following web browsers/devices for an optimal experience: * Edge (latest - based on Chromium) * Chrome (desktop and mobile) * Safari (desktop and mobile) * Firefox ==== iOS versions ==== * We only support [[https://en.wikipedia.org/wiki/List_of_iOS_and_iPadOS_devices#In_production_and_supported|models and iOS versions that Apple support]]. We require users to update their iOS to the latest available version for their device in order to get the optimal experience. ===== Desktop client ===== ==== Hardware ==== Hardware recommendations for running the Lime CRM Desktop Client: * Dual-core CPU, 2 GHz or higher (not an Atom or similar) * 4 GB RAM (8 GB or more recommended) * At least 1280x720 screen resolution * At least 8 Mbit/s full duplex bandwidth available to server for optimal speed ==== Software ==== Lime CRM is supported on Microsoft Windows 8.1 or later with the latest service pack installed. The Microsoft .NET Framework 4.7.2 or later (full) is required. To use the [[integration:import:start|file import feature]] and "Bootstrap" action pads Internet Explorer 10 or later is required. ==== Microsoft Office integration ==== The Microsoft Office integration supports **32 & 64-bits** Office versions 2010, 2013, 2016 and 2019 (2016 & 2019 only with Lime CRM 10.12 or later) with the latest service pack installed. Office 365, both Click-to-Run and MSI based installers are supported. Lime CRM is not yet compatible with the "New Outlook for Windows" client ==== Multi-user environments ==== When installing the Lime CRM client in a multi-user environment, for example, Terminal Services/Remote Desktop Services/Citrix, make sure to log on as a user with administrator privileges and install Lime CRM through Control Panel | Add/Remove Programs. ===Outlook integration=== In order to make the Outlook integration work correctly, Lime CRM and Outlook have to run on the same client. If Lime CRM is to be run as a published application, the host system must be configured so that Lime CRM and Outlook are started in the same session. Microsoft Office 2010 or later, 32 or 64-bit is required.