====== Outlook integration does not work correctly with Office 2013 in “Click-to-Run”-mode ======
===== Summary =====
Click-to-Run is a technology from Microsoft that uses data streaming and virtualization to run Office application on the fly. Microsoft has confirmed that a problem in Outlook 2013, when used with Click-to-Run, causes the Outlook integration in Lime CRM to work incorrectly.

Note that the error only covers Outlook 2013 Click-to-Run.

===== Symptoms =====
An error message saying "Not logged on, please log on first" is displayed.

===== Resolution =====
Download, unzip and run [[http://www.lundalogik.se/download/38626/|this hotfix]]. According to Microsoft, this issue may (or may not) be fixed in a future Office service pack.
 
===== Cause =====
Technical details regarding this problem can be found [[http://www.dimastr.com/redemption/faq.htm#MAPI_marshalling|here]].
===== Affected products =====
All versions of Lime CRM Desktop Client when used with Microsoft Outlook 2013 in Click-to-Run mode.

===== Questions? =====
Please contact [[http://support.lundalogik.com/|our support team]] if you have questions regarding any of the above.