====== Summary ====== For older versions of Lime CRM, upgrading may fail as the older versions isn't uninstalled properly. ====== Symptoms ====== This will cause the installer to fail with a stacktrace similar to this: Checking for existing installation and doing magic... File "C:\Users\nta\AppData\Local\Temp\RarSFX2\\deploy.py", line 36, in main Existing installation found, uninstalling... raise e C:\Program Files (x86)\Lundalogik\LIME Pro Server\webserver\uninstall.bat File "C:\Users\nta\AppData\Local\Temp\RarSFX2\\deploy.py", line 26, in main handle_existing_install() File "C:\Users\nta\AppData\Local\Temp\RarSFX2\\deploy.py", line 110, in handle_existing_install call(uninstall_string) File "C:\Users\nta\AppData\Local\Temp\RarSFX2\\deploy.py", line 176, in call sp.check_call(cmdline, stdout=sys.stdout, stderr=sp.STDOUT) File "C:\Users\nta\AppData\Local\Temp\RarSFX2\Python34\lib\subprocess.py", line 556, in check_call retcode = call(*popenargs, **kwargs) File "C:\Users\nta\AppData\Local\Temp\RarSFX2\Python34\lib\subprocess.py", line 537, in call with Popen(*popenargs, **kwargs) as p: File "C:\Users\nta\AppData\Local\Temp\RarSFX2\Python34\lib\subprocess.py", line 859, in __init__ restore_signals, start_new_session) File "C:\Users\nta\AppData\Local\Temp\RarSFX2\Python34\lib\subprocess.py", line 1114, in _execute_child startupinfo) FileNotFoundError: [WinError 2] The system cannot find the file specified Installation failed... ====== Resolution ====== * Ensure that all Lime Services are uninstalled in Window's service manager * Ensure that all files for the previous installation has been removed from C:\Program Files(x86)\Lundalogik * Manually remove the installation entry by deleting the following key from the registry: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Lundalogik LIME Pro Server * Rerun the installation