====== 🗓️ Lime CRM On-prem Release & End-of-Life Policy ======

We release three new versions of Lime CRM On-prem per calendar year. With each new release, we update the End-of-Life (EOL) status of one previous version to ensure a streamlined and secure product lifecycle.

===== 🔄 On-prem Version Lifecycle Guidelines =====

  * At any given time, three versions of Lime CRM On-prem are considered active and fully supported.
  * When a new version is released, the oldest active version transitions to EOL.
  * Versions marked as EOL:
      *   Will no longer receive updates or maintenance.
      *   Are excluded from bug fixes, security patches, and feature enhancements.

You can always check which versions are currently supported on our [[releases:start|Lime CRM On-prem release notes]].

===== 💬 Support Commitment =====

Even for EOL versions, we remain committed to helping our customers:
  * We provide guidance and recommendations to keep your system secure and up to date.
  * Our Expert services department is available to assist with upgrade planning and best practices.