Table of Contents

Downgrading Lime CRM Server from 12 to 10.11 breaks AD integration

Summary

Uninstalling Lime Pro Server 12.x and installing 10.11 will cause the AD integration to stop working. This is because certain data is not removed on uninstall.

Symptoms

AD functionality will not work, neither in Lime CRM Desktop Client nor in LISA.

Resolution

  1. Uninstall Lime CRM Server.
  2. Open Registry Editor.
  3. Find and delete all instances of Lundalogik.Ladi.COMWrapper.

Cause

The correct COMWrapper will not be found by Lime CRM Server since there is one in the registry that should not be there.

Affected products

All Lime CRM Server versions prior to 12.

Questions?

Please contact our support team if you have questions regarding any of the above.