Troubleshooting

Transaction logs is found: C:\Netoptions\BIA\Logs

BIA service log is found: C:\Netoptions\BIA\Bio.log

LIME Transactions logs is found: C:\Netoptions\BIA\Plugins\LimePro\logs

Error logs is found: C:\Netoptions\BIA\Plugins\LimePro\errors

The event log will also give you information about errors that can occour

Errors when running the RegisterService.bat file

• Have you set the correct search paths in the different settingsfile. see Configuration chapter
• Have you made any changes on Lime CRM and now restarted the Lime CRM Web Service?

I can not choose which alternatives that should be synced in the online BIA settgins page

• You most likeley have changed some lime field settings and not made changes to the files limesettings.xml, limeusersetting.xml. Check the fields names in the files!