https://docs.lime-crm.com/ Thu, 23 Apr 2026 03:29:09 +0000 FeedCreator 1.8 https://docs.lime-crm.com/ttps://docs.lime-crm.com/lib/tpl/bootstrap3/images/favicon.ico https://docs.lime-crm.com/ https://docs.lime-crm.com/addons/mail-addons/faq?rev=1590660039&do=diff FAQ/Troubleshooting I can't see the add-on in the calendar pane or I get an error when trying to use the calendar features! The add-on needs to be re-installed. This is done by following these steps: * Remove the add-in. This is done either by the customers IT admins in their Office 365 portal or by the individual user, in the anonymous@undisclosed.example.com (Anonymous) addons:mail-addons Thu, 28 May 2020 10:00:39 +0000 https://docs.lime-crm.com/addons/mail-addons/installation?rev=1611136909&do=diff Installation Once the requirements are satisified, the add-on can be installed and used by following the steps below. Step-by-step guide Follow these simple steps to get the mail add-on up and running. 1. API-user //Customer or Lime Consultant// Create an API anonymous@undisclosed.example.com (Anonymous) addons:mail-addons Wed, 20 Jan 2021 10:01:49 +0000 https://docs.lime-crm.com/addons/mail-addons/requirements?rev=1611567465&do=diff Requirements In order for the mail add-on to Outlook to work properly, the following requirements must be fulfilled. Lime CRM * Lime CRM Server 12.22 or above is needed in order to use the REST API. * The customer's Lime CRM REST API must be accessible from the mail add-on service that is run on Lime Technologies's servers. anonymous@undisclosed.example.com (Anonymous) addons:mail-addons Mon, 25 Jan 2021 09:37:45 +0000 https://docs.lime-crm.com/addons/mail-addons/start?rev=1616686188&do=diff Mail add-ons The mail add-ons to Outlook and Gmail allows for the user to easily save contact persons and notes in Lime CRM direct from e-mail conversations and also save and synchronize calendar appointments as todos (Outlook only). NEW DOCUMENTATION: anonymous@undisclosed.example.com (Anonymous) addons:mail-addons Thu, 25 Mar 2021 15:29:48 +0000 https://docs.lime-crm.com/addons/mail-addons/userguide?rev=1586949269&do=diff User guide The mail add-on includes the following features: * Save e-mail conversations to Lime CRM as notes. * Connect the e-mail conversation to a person, company and deal in Lime CRM. * Create a person from an e-mail conversation if the person doesn't exist in Lime CRM. anonymous@undisclosed.example.com (Anonymous) addons:mail-addons Wed, 15 Apr 2020 11:14:29 +0000