Differences

This shows you the differences between two versions of the page.

--- installation:upgrades [2020-06-09 15:03]
Gustav Stigestadh
+++ installation:upgrades [2020-10-02 08:36]
Jens Gustafsson
@@ Line 1: / Line 1: @@
 ====== Server upgrade ======
 This page describes how to upgrade an existing Lime CRM Server installation. The upgrade procedure differs depending on the version of Lime CRM Server that is currently installed.
+===== Upgrading from version 12 or newer =====
+Follow these steps:
+  - Ensure that you have no version conflicts in your Lime python environment (you can do that by running ''pip check''). If you have any version conflicts you have to solve them before proceeding, otherwise the installation will fail and you will end up in a state where half the server is uninstalled and half the server is installed.
+  - Reboot the server
+  - Stop all running lime-services in the services window
+  - Close all command prompts and directories.
+  - Click on the installer and follow the guide.
+====== If the installation fails ======
+. Open task manager, go to the details tab.
+. Stop all processes that has the name "pythonservice.exe" or "python.exe"
+. Do the steps described in "Upgrading from version 12 or newer"
+. If this doesn't work, please contact support.
 ===== Upgrading from version 10.11 or earlier =====
@@ Line 55: / Line 71: @@
 <code>
-netstat -na | findstr LISTEN
+netstat -nao | findstr LISTEN
 </code>