When troubleshooting LIME Insight you can take a look at the Log files. Which can be found in html format at <your-server-url>/admin/log (e.g http://localhost:1113/admin/log)
The LIME Insight log files can be found at on your server machine at: C:\ProgramData\Lundalogik\LIME Insight\Logs\
The LIME Insight database can be found at: C:\ProgramData\Lundalogik\LIME Insight\insights.db
On Windows XP and Server 2003 the ProgramData-folder is located at: C:\Documents and Settings\All Users\Application Data
Note: The insights database and log files are retained when uninstalling.
Common errors
Can’t save the LIME data source The user account which is running the LIME Insight service doesn’t have access to the database file. Solution: Give the User Account running the LIME Insight service the correct rights to you data source or choose an another User account to run Insight. IMPORTANT: You must Remove and install LIME Insight to choose an new User Account.