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addons:mail-addons:start [2020-04-15 06:37] Magnus Fagerlund |
addons:mail-addons:start [2020-04-15 08:00] Magnus Fagerlund |
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**Outlook** | **Outlook** | ||
+ | |||
A brief summary of what the Outlook mail add-on can do for you: | A brief summary of what the Outlook mail add-on can do for you: | ||
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**Gmail** | **Gmail** | ||
+ | |||
A brief summary of what the Gmail add-on can do for you: | A brief summary of what the Gmail add-on can do for you: | ||
+ | |||
* Save e-mail conversations to Lime CRM as notes. | * Save e-mail conversations to Lime CRM as notes. | ||
* Connect the e-mail conversation to a person, company and deal in Lime CRM. | * Connect the e-mail conversation to a person, company and deal in Lime CRM. | ||
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===== Technical ===== | ===== Technical ===== | ||
- | The Outlook | + | **Outlook** |
- | The add-in connects to a hosted service on Lime Tech servers and saves the information in Lime CRM using Lime CRM REST API for accessing the Lime CRM database. | + | * The Outlook add-in is installed using Microsofts web-platform and is using Outlook REST API and/or Exchange Web Services (EWS) to fetch data from e-mail messages/ |
+ | * The add-in connects to a hosted service on Lime Tech servers and saves the information in Lime CRM using Lime CRM REST API for accessing the Lime CRM database. | ||
+ | * The add-in to Outlook is installed in one place and available through Outlook desktop client, web client and iOS app (if using Office 365). | ||
+ | * The synchronization of saved calendar appointments to Lime CRM uses Office 365 webhooks. | ||
+ | |||
+ | **Gmail** | ||
- | The add-in to Outlook | + | * The Gmail add-on is installed through Gsuite Marketplace and is built using Google Appscript. |
+ | * The add-on | ||
+ | * The add-on connects to a hosted service on Lime Tech servers | ||
- | The synchronization of saved calendar appointments to Lime CRM uses Office 365 webhooks. | ||
- | |||
===== More info ===== | ===== More info ===== | ||
* [[addons: | * [[addons: |