Differences

This shows you the differences between two versions of the page.

Link to this comparison view

Both sides previous revision Previous revision
Next revision 		Previous revision
Next revision Both sides next revision
addons:mail-addons:start [2020-04-15 06:37]
Magnus Fagerlund 		addons:mail-addons:start [2020-06-11 07:45]
Magnus Fagerlund
Line 14: Line 14:
   * Save e-mail conversations as .eml-files for archiving purpose.   * Save e-mail conversations as .eml-files for archiving purpose.
   * Save attachments as separate documents in Lime CRM directly from the e-mail.   * Save attachments as separate documents in Lime CRM directly from the e-mail.
-  * Save calendar appointments as todos.+  * Save calendar appointments as todos. **OBS! Not supported through the iPhone/Android Outlook application!**
   * Synchronize saved calendar appointments from Outlook to connected todo in Lime CRM (requires Office 365 account).    * Synchronize saved calendar appointments from Outlook to connected todo in Lime CRM (requires Office 365 account). 
  
Line 29: Line 29:
  
 ===== Technical ===== ===== Technical =====
-The Outlook add-in is using Outlook REST API and/or Exchange Web Services (EWS)+**Outlook**
  
-The add-in connects to a hosted service on Lime Tech servers and saves the information in Lime CRM using Lime CRM REST API for accessing the Lime CRM database. +  * The Outlook add-in is installed using Microsofts web-platform and is using Outlook REST API and/or Exchange Web Services (EWS) to fetch data from e-mail messages/calendar appointments. 
 +  * The add-in connects to a hosted service on Lime Tech servers and saves the information in Lime CRM using Lime CRM REST API for accessing the Lime CRM database.  
 +  * The add-in to Outlook is installed in one place and available through Outlook desktop client, web client and iOS app (if using Office 365). 
 +  * The synchronization of saved calendar appointments to Lime CRM uses Office 365 webhooks. 
 +  
 +**Gmail**
  
-The add-in to Outlook is installed in one place and available through Outlook desktop client, web client and iOS app (if using Office 365).+  * The Gmail add-on is installed through Gsuite Marketplace and is built using Google Appscript. 
 +  * The add-on is installed in the users Gmail account and available through in Gmail regardless of browser. 
 +  * The add-on connects to a hosted service on Lime Tech servers and saves the information in Lime CRM using Lime CRM REST API for accessing the Lime CRM database. 
  
-The synchronization of saved calendar appointments to Lime CRM uses Office 365 webhooks. 
-  
 ===== More info ===== ===== More info =====
    * [[addons:mail-addons:requirements|Requirements]]    * [[addons:mail-addons:requirements|Requirements]]
  • Last modified: 3 years ago
  • by Gustav Stigestadh