Lime links

Lime links are direct shortcuts to a record or a feature in Lime CRM. Examples of where Lime links are used in Lime CRM is in the “Please call” feature, Super Search results window and in action pads.

You can also build your own Lime links. The following links could for example be embedded in web page:

<a href="limecrm:company.lundalogik.cosmo?command=open&name=Greenland%20Fir%20Trees%20AB">Greenland Fir Trees AB </a>
<a href="limecrm:plant.lundalogik.cosmo?command=new">Create new spruce plantation</a>

A Lime link follows this formatting scheme:

Parameter Description
CLASS Database name or label of a LIME table.
DATABASE The name of the Lime CRM database.
LIMESERVER The name of the Lime CRM server.
COMMAND The command to execute.
PARAMETER Parameter name. Every command accepts different parameters, more info below.
VALUE The value to use for the specified parameter.

An example of a Lime link that opens a specific record and where CLASS refers to the database name of a table:


If a table label were to be used instead the link should look like this:


Executing the link will open the company record having ID 1001 in the database Lundalogik on the server named cosmo.

The open command opens the specified record in Lime CRM. The record ID must be specified as a parameter having the name id«classname», e.g. idcompany.

Available parameters:

Parameter Description
idrecord/id[CLASS] ID of the record to open. If record ID is the only parameter it does not have to be named and the Lime link can be formatted like this: limecrm:company?1001.
activeexplorer Specifies which tab that is to be set as the active tab when the record is opened. Note that it is the name of the relation field that should be specified here.
field/value pair Use only if the record ID is not available. Lime CRM will try to search for the record to open using the information as conditions in a filter. Only the first matching record will be shown.


Open the company having record ID 1001 in the Lundalogik database on server cosmo:


The short version:


Open the company having the name Lundalogik AB in the city of Lund:


Note that all values need to be URI encoded. The VBA function Application.UriEncode can be used for this purpose.

The new command creates a new record and can also open it afterwards. To create a new history record associated with a company:


Available parameters (all optional):

Parameter Description
ownerclass The name of the class of the parent record.
ownerid The ID of the parent record.
ownersource The parent record ID can be automatically set by Lime CRM. Valid values are activeinspector to specify the currently open record or activeexplorer to specify the currently selected record in a list.
ownerfield The name of the field that links to the parent record. If not specified Lime CRM will attempt to autodetect this.
autosave When set to 1 the record will be saved without showing it afterwards (if this fails it will be shown to the user anyway). When set to 0 the user will have to close and save the record manually.
field/value pair Specify values for fields in the record.


Create a new history record:


Create a new history record with the company having ID 1001 as parent:


Create a new history record with the select company as the parent and the text Talked to Lisa Johnson as the text and the alternative Sales call as category:


The mailto command creates a new e-mail message in the same manner as when an e-mail address is clicked by the user in Lime CRM. The following link creates an e-mail for Nisse at Manpower:


Available parameters (all optional):

Parameter Description
idrecord/id[CLASS] Specifies the ID of the record that the recipient e-mail address should be fetched from.
field Specifies the name of the field to fetch the recipient e-mail address from. When using this parameter idrecord must also be specified. If omitted, a suitable field will be autodetected by looking for fields with the primary e-mail field label followed by the secondary e-mail field label. If those field labels have not been set the first field found having the e-mail field type will be used. If no e-mail address field can be found an e-mail message with an empty recipient address will be created if the address parameter is not used.
address Recipient e-mail address.
subject E-mail message subject.
body E-mail message body.
flags A combination of values from the MailerFlagsEnum enumeration. The default is 1 (lkMailerFlagPreview).

By using the callto command Lime CRM is instructed to dial the specified phone number. This can typically be used to easily dial a number from an action pad.

The following is a Lime link that dials Lundalogik Customer Support when executed:


Available parameters:

Parameter Description
number The number to dial.

The appointment command creates a new meeting and a to-do item in the same manner as when using the New meeting… command is used in Lime CRM.

The following example creates an appointment with the person having record ID 1001 and sets the subject to Lime CRM kick-off:


Note that the CLASS parameter is todo here since a to-do item will be created.

Available parameters (all optional):

Parameter Beskrivning
ownerclass The name of the class that the appointment concerns. Typically used with classes having the company or person labels set but can also be used with other classes. In those cases the system will attempt to autodetect a suitable name, person or company associated with the specified record.
ownerid ID of the record that the appointment should be associated with. Supports persons and companies, otherwise the behavior specified above will be used.
subject Appointment subject.


Create a new, empty appointment:


Create a new appointment with the person having record ID 1001:


Create a new appointment with the company having record ID 2001:


Create a new appointment with the company having record ID 2001 and set the subject to Lime CRM kick-off:


Create a new appointment for an activity having record ID 3001. Note that the behavior here is completely dependent on the database structure since the activity table may or may not have a name field or a person or company associated with it.


The log command adds a new log record to the Information log tab (Administrators only). The following example creates a new log record:


Available parameters:

Parameter Description

0 - Information 1 - Warning 2 - Error 3 - Audit success (default) 4 - Audit failure |

source Name the application or module reporting the error.
location Description of where the logging was performed.
number Error code.
message Log message.

In addition to the built-in commands it is possible to define custom commands that are processed in VBA by listening to and handling the Application.ExecuteURL event which receives the following parameters:

Parameter Data type Description
Class LDE.Class The class that the Lime link concerns.
Command String The name of the command.
Parameter String The parameter string.
Handled Boolean Should be set to True in the event handler if the command could be processed. If this is not done Lime CRM will display an error message saying that the command could not be executed.

Given the following Lime link:


…the event parameters will receive the following values:

Parameter Value
Class The company class.
Command mycommand
Parameter command=mycommand&param1=1501&param2=1601


The following code sample shows how a custom command that opens a web browser with the URL set to the contents of any present field having the “Homepage, work” label.

Private Sub Application_ExecuteURL(ByVal Class As LDE.IClass, ByVal Command As String, ByVal Parameters As String,                                                     Handled As Boolean)
   ' Handle Lime shortcuts on the following format:
   '    limecrm:company.MyDatabase.MyServer?command=openwebsite&id=15099001
   Dim fieldUrl As LDE.Field
   Dim rec As LDE.Record
   Dim viewUrl As LDE.View
   Dim i As Integer
   Dim parameter As String
   Dim parameterArray() As String
   Dim recordId As Long
   If Command = "openwebsite" Then
     ' Find the business homepage field by looking at field labels
       Set fieldUrl = Class.Fields.Lookup(FieldLabelEnum.lkFieldLabelBusinessHomePage,
       If Not fieldUrl Is Nothing Then
           ' Find the id=xxxx parameter and extract the record ID
           parameterArray = Split(LCase(Parameters), "&")
           For i = LBound(parameterArray) To UBound(parameterArray)
               If Left(parameterArray(i), 3) = "id=" Then
                   recordId = CLng(Mid(parameterArray(i), 4))
                   Exit For
               End If
           If recordId <> 0 Then
               ' Open the record and retrieve the web site address
               Set rec = New LDE.Record
               Set viewUrl = New LDE.View
               viewUrl.Add fieldUrl.Name
               rec.Open Class, recordId, viewUrl
               If Len(rec(fieldUrl.Name)) > 0 Then
                   ' Launch the web browser
                   Shell rec(fieldUrl.Name)
                   ' Tell Lime that we were able to successfully handle the event
                   Handled = True
                   MsgBox "The specified record is not associated with a web site.", vbInformation
               End If
           End If
       End If
   End If
End Sub

To simplify the creation and execution of Lime links Lundalogik provides a Javascript helper class that can be found in the scripts folder located in the actionpad folder.

This function can be used with all commands and has the advantage that only one call to LimeUrl needs to be done to both create and execute the link command.

LimeUrl.Execute = function(classname, command, options)

Parameter Description
classname The class that the command should operate on.
command The command to execute.
options An object with parameters to the command. All parameters need to be named and have a value. This object can also have a member called fields that specifies field/value pairs for the command.


Open the company record having ID 1001 and set the tab pointed to by the employees relation field to active:

LimeUrl.Execute('company', 'open', {
             idrecord: '1001',
             activeexplorer: 'employees'

Create a new history record and associate it with the currently selected company record:

LimeUrl.Execute('history', 'new', {
             ownerclass: 'company',
             ownersource: 'activeexplorer'

The same as above, but for embedded use in e.g. an actionpad:

<a href="#" onclick="javascript:LimeUrl.Execute('history', 'new', {
             ownerclass: 'company',
             ownersource: 'activeexplorer'
           });">Skapa historik</a>

Creates a Lime link with the specified command as its only parameter.

LimeUrl.Create = function(classname, command)

Parameter Description
classname Name of the class the link concerns.
command The command that the link should execute.


To create a link that creates a new history record:

LimeUrl.Create('history', 'new');

This results in the following link:


Adds a parameter to a link that was created using a call to LimeUrl.Create.

LimeUrl.AddParameter = function(name, value)

Parameter Description
name Name of the parameter.
value Value of the parameter.


To add parent record and contact person to the link that was created in the previous example:

LimeUrl.AddParameter('ownerclass', 'company');
LimeUrl.AddParameter('ownerid', '1001');
LimeUrl.AddParameter('contactperson', 'Johnny Doe');

This results in the following link:


Executes the Lime link created using LimeUrl.Create and optionally LimeUrl.AddParameter. This method does not accept any arguments.


  • Last modified: 2 years ago
  • (external edit)