Outlook integration does not work correctly with Office 2013 in “Click-to-Run”-mode
Summary
Click-to-Run is a technology from Microsoft that uses data streaming and virtualization to run Office application on the fly. Microsoft has confirmed that a problem in Outlook 2013, when used with Click-to-Run, causes the Outlook integration in Lime CRM to work incorrectly.
Note that the error only covers Outlook 2013 Click-to-Run.
Symptoms
An error message saying “Not logged on, please log on first” is displayed.
Resolution
Download, unzip and run this hotfix. According to Microsoft, this issue may (or may not) be fixed in a future Office service pack.
Cause
Technical details regarding this problem can be found here.
Affected products
All versions of Lime CRM Desktop Client when used with Microsoft Outlook 2013 in Click-to-Run mode.
Questions?
Please contact our support team if you have questions regarding any of the above.