Outlook integration does not work correctly with Office 2013 in “Click-to-Run”-mode

Click-to-Run is a technology from Microsoft that uses data streaming and virtualization to run Office application on the fly. Microsoft has confirmed that a problem in Outlook 2013, when used with Click-to-Run, causes the Outlook integration in Lime CRM to work incorrectly.

Note that the error only covers Outlook 2013 Click-to-Run.

An error message saying “Not logged on, please log on first” is displayed.

Download, unzip and run this hotfix. According to Microsoft, this issue may (or may not) be fixed in a future Office service pack.

Technical details regarding this problem can be found here.

All versions of Lime CRM Desktop Client when used with Microsoft Outlook 2013 in Click-to-Run mode.

Please contact our support team if you have questions regarding any of the above.

  • Last modified: 6 years ago
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