“Object reference not set to an instance of an object” when saving document

When saving a document in Lime CRM Desktop Client, an error message appears saying “Object reference not set to an instance of an object”. The error message was introduced with the introduction of the new file-API for Lime CRM Server in v. 12.9.0.95 and the desktop client v. 10.12.219.

An error message saying “Object reference not set to an instance of an object” is displayed when saving a document through the desktop client.

The resolution is to upgrade to Lime CRM Server version 12.9.1.14 or later.

As default the file-API is switched off, even though the desktop client tries to save the document using the file-API.

The combination of Lime CRM Desktop Client v. 10.12.219 or above and Lime CRM Server v. 12.9.0.95.

Please contact our support team if you have questions regarding any of the above.

  • Last modified: 2 years ago
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