Client requirements
Web client
Running the Lime CRM Web Client requires the latest version of any of the following web browsers/devices for an optimal experience:
- Edge (latest - based on Chromium)
- Chrome (desktop and mobile)
- Safari (desktop and mobile)
- Firefox
iOS versions
- We only support models and iOS versions that Apple support. We require users to update their iOS to the latest available version for their device in order to get the optimal experience.
Desktop client
Hardware
Hardware recommendations for running the Lime CRM Desktop Client:
- Dual-core CPU, 2 GHz or higher (not an Atom or similar)
- 4 GB RAM (8 GB or more recommended)
- At least 1280×720 screen resolution
- At least 8 Mbit/s full duplex bandwidth available to server for optimal speed
Software
Lime CRM is supported on Microsoft Windows 8.1 or later with the latest service pack installed. The Microsoft .NET Framework 4.7.2 or later (full) is required.
To use the file import feature and “Bootstrap” action pads Internet Explorer 10 or later is required.
Microsoft Office integration
The Microsoft Office integration supports 32 & 64-bits Office versions 2010, 2013, 2016 and 2019 (2016 & 2019 only with Lime CRM 10.12 or later) with the latest service pack installed. Office 365, both Click-to-Run and MSI based installers are supported.
Lime CRM is not yet compatible with the “New Outlook for Windows” client
Multi-user environments
When installing the Lime CRM client in a multi-user environment, for example, Terminal Services/Remote Desktop Services/Citrix, make sure to log on as a user with administrator privileges and install Lime CRM through Control Panel | Add/Remove Programs.
Outlook integration
In order to make the Outlook integration work correctly, Lime CRM and Outlook have to run on the same client. If Lime CRM is to be run as a published application, the host system must be configured so that Lime CRM and Outlook are started in the same session.
Microsoft Office 2010 or later, 32 or 64-bit is required.